Dear Residents and Families,
We have received an overwhelming response to visit your loved one. We are diligently working on details of our communities visiting schedule. Our goal is to have it so you may visit sometime next week.
Also, please note that our Community Life Coordinator’s last day was yesterday. We congratulate her in the new journey and well deserved opportunity she has taken. This role was responsible for outdoor visits. At this time we will be pausing outdoor visits until we are able to staff it with our team or with volunteers (cannot be residents).
If you are interested in volunteering for Outdoor Visitation, please email Executive Director, Angela Budensiek, email@example.com. Thank you for being patient with us as we iron out details.
Dear Residents and Families,
We are very excited to share news that we will soon be able to resume visitation in our setting and warmly welcome you back to our community! The Minnesota Department of Health has issued guidance on how we can safety re-open our setting to visitors and continue to protect the health of our residents and staff. We are carefully developing a safe and comprehensive reopening plan and expect visits to resume on August 31st, 2020.
Our ability to resume visitation would not have been possible without the incredible commitment and dedication of our staff team, who have worked tirelessly to manage the risks of COVID-19 and providing compassionate care and support to our residents at a time when they are physically separated by their loved ones. We
know that you, too, have made sacrifices during this incredibly difficult time and thank you for your patience and understanding.
The guidance provided from the Minnesota Department of Health is quite comprehensive, and we appreciate your patience as we take time to evaluate and implement the criteria so that we can safely resume visitation. These requirements not only apply to our ability to resume visitation but also identify triggers for when we may need to restrict visitation if we experience a positive case of COVID-19 among our residents and staff or if our broader community falls into a higher risk category.
It is our intention to resume visitation on August 31st, 2020. Prior to that date, we will share additional information with you on the policies, protocols and scheduling for visitation. In the meantime, we remind you to take advantage of outdoor visits, window visits, and the ability to connect residents and their loved ones
through alternative communication, such as FaceTime, Zoom and Skype.
For your planning purposes, please know we will follow a similar procedure for visitation inside our setting as we do for outdoor visits.
This will include:
A. Visitation Schedule: Visitors must call, in advance, to schedule visitation times, and to confirm that we are currently in Level 2, that will allow visitation.
B. Number of Visitors are Limited Per apartment to 2 at a time.
C. Number of Visitors are limited to the community of 5 at one time.
D. Entry Screening: All visitors entering the facility will be actively screened for signs and symptoms of COVID-19 at a screening station prior to the visitor walking through the community.
E. Visitor Sign-in and Out: All visitors will be asked to sign in upon arrival to the facility and before active screening occurs. Visitors must leave contact information when they sign in. This will be documented on the screening tool that each community is using.
F. Hand Hygiene: Alcohol-based hand rub is available for persons visiting residents and signage is present throughout the facility for hand hygiene.
G. Facemask Required: Residents will wear a mask as tolerated, and visitors wear a mask or other face covering at all times.
H. Limited Visitor Movement in Building: The visitor must take a straight path to the resident room. Visitors will be asked to minimize restroom use in the community.
I. Physical Contact is Not Permitted: Due to the risk of exposure, holding hands and kissing is not allowed during visits.
J. Asking you to review and agree to our visitation requirements and accept that there is some COVID-19 risk even in these protected situations.
We deeply appreciate the sacrifices you made to limit the impact of COVID-19 on our community and your patience as we prepare our setting to host safe visitation and other activities. Our entire team looks forward to seeing you again—families, friends and volunteers are a core fabric of what makes our community so special. Thank you again for being partners with us in fighting the COVID-19 virus. Your messages of support, prayers, and caring will not be forgotten. There may be more challenges ahead, and we may need to make adjustments as we roll-out this next phase in our visitation. Please do not hesitate to reach out to the community that your loved one is living at if you have any questions or concerns.
Jacob O. Work, RN, BSN
Director of Health & Wellness